Returns that arrived on time and were as described are subject to a restocking fee. Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject.

Any item that is returned more than 30 days after delivery.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

There are certain situations where only partial refunds are granted (if applicable)

To complete your return, we require a tracking number, which shows the items which you already returned to us. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.

If you have any questions regarding shipping or want to know about the status of an order, email us at may return most new, unopened items within 30 days of delivery for a full refund. Shipments of live animals and plants should not be left unattended. You should be present at the shipping address to receive your package. The tracking information will be sent to your email address when your order gets shipped.

If your order comes in after 5:00 PM it’ll be processed the next business day.

A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). Our products are shipped via USPS/UPS/FedEx within 1 business day. If you have any questions regarding placing an order or want to know about the status of an order, email us at ship only within the continental United States. We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express. The easiest way to place and pay for an order is to use our shopping cart.

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