If you can navigate the menu system, it is recommended you use the Easy Method. This page will describe how to create, access and upload the Debug Logfile when Kodi is unresponsive or you are unable to navigate the menu system. If you cannot gain access to the menu system, then you will need to follow the Advanced Method. This method assumes you are able to navigate the menu system of Kodi.

We do not accept files uploaded to lockers or online storage locations that require downloading to local computers.

If you have banned add-ons installed, you are ineligible for support at the Official Kodi forum.

Forum Rules are strictly enforced especially those pertaining to the Piracy Policy and Banned Add-ons.

(See the section on Personally Identifiable Information below) The only redactions should be personal information. Post the link to your pasted log in the forum.

Do NOT post your logs directly into the forum.

The method you choose will depend on your requirements. The Easy and Advanced methods are the two options to create the Debug Log. The Debug Log records additional data that may assist in resolving issues experienced by the user.

Kodi records a process and error log at all times, but this may not be sufficent and more detail is required. The Debug Log is Kodi's most basic diagnostic tool that assists in fault finding and troubleshooting.

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